Tools and resources for Group plan members

Virtual Assistant

Want faster answers? Sign in to view your claims, and click on ‘more’ to launch our Virtual Assistant.

Getting started: FAQ

Get answers to the key questions you may be thinking about before purchasing Life or Critical Illness Insurance.

People like you

Select the scenarios you identify with to get quick and relevant examples of what people like you might purchase.

Provider eClaims

These health care providers bill Manulife directly for service costs you incur with them.

Financial Wellness Assessment

Just 5 minutes to get an assessment and learn about finances and well-being.

Mental wellness solutions

Employers: Review this comprehensive listing of resources, videos, stories and more.

Medical Second Opinion

Independent review of diagnosis and treatment recommendations quickly and easily.

Coordination of Benefits (COB)

Submit a claim to more than one plan. Also called coordination of benefits or COB.

Register and select – Group Benefits

Get started with Group Benefits – register, enrol, select and more.

Manage your Group Benefits account

Sign in help, and information on more support topics.

Submit an online claim

Information about claim preparation, timelines and more.

Direct Deposit

Register to get claim refunds deposited into your account faster.

Change a beneficiary

Update your beneficiary(ies) on an account or policy.

Update your address

Moving? Be sure to update your new address with us.

New bank account?

Update your bank account information any time you need to.

Looking for tax receipts or slips?

Here’s when you can expect them to be available.