Looking online for details about a Manulife insurance policy? Specifics on life, critical illness, and disability insurance policies are accessible through a new website. You can also update your address and banking information on the new site.

Find insurance policy information online

Access personal life, critical illness, and disability insurance policy information online.

How much insurance do you need?

Protect your loved ones by protecting your income - learn how much.

What's your risk?

Check your risk of needing life, critical illness or disability insurance before age 65.


  • Claim
  • Application
  • Coverage
  • Administration

You can download the critical illness or disability form . For inquiries on critical illness, living care or disability claims call 1-888-626-8543 or email us at  CC_987@manulife.com

Fill out this form with as many details as you can and one of our associates will get back to you. Or you can call us at 1-888-626-8543 with the following details to submit your claim:

  • The policy number
  • The policyholder’s name and date of birth
  • The funeral home name (for life insurance claims)
  • Date of death

You can download the critical illness insurance claim form. For all other claims, call us at 1-888-626-8543.

Most claims take 5 to 20 business days to process. To find out your claim status, call us at 1-888-626-8543 with the policy number.

Universal life investment accounts

If you have a universal life insurance policy, you can check how the investment portion of your policy is performing.

Sample contracts for insurance products

Understanding what you’re buying is the first step to making sure you’re protected.