Support and customer resources

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Instruction: Change of selection promptly shifts the focus to a matching heading further down, on the same page.

What may we help you with?

Manulife ID Support Centre

Find a form

FAQ

Getting started: FAQ

People like you tool

Tax receipts and slips

Starting your Group Benefits

Managing your Group Benefits account

Find an advisor

Change your address

Change your beneficiary

Initiate search for unclaimed properties

Tell us about a death

Change your bank information

Register for direct deposit

Coordination of benefits (COB)

Health Care Spending Account (HCSA)

Power of attorney

Claims

Claims centre

Group Benefits claims

CoverMe® travel insurance claims

Group plans

Group benefits plan members

You have insurance as part of a group plan with your employer.

Group retirement plan members

You have investments as part of a group plan with your employer.

Group retirement plan members with VIP room account

You have investments as part of a group plan with your employer. Your client number starts with ‘RS’.

Insurance

Individual insurance

You purchased insurance through your advisor.

Alumni, professional and retail members

You purchased insurance through an alumni group, professional organization, or retail group.

CoverMe insurance

You purchased insurance through CoverMe.

Contact us

Need to get in touch?

We're here to get you the support you need to get things done.

Contact us for customers

Health or dental providers

If you’re a health or dental service provider, contact information for you is listed here.

Contact us for service providers

Report suspected fraud

Does something look suspicious? Let us know and we’ll investigate

Visit our Fraud Prevention Centre

Support for business

Plan administrators and plan sponsors can find more support for their Group benefits or retirement programs with Manulife by clicking below.

More plan administrator/sponsor support here