Manulife ID is a new, secure ID to help simplify your everyday

Manage your plans securely and easily. Your Sponsor Manulife ID is a new, secure ID to help simplify your everyday. It replaces your old sign-in credentials with new ones: one username and one password. Use your new Sponsor Manulife ID to sign in to and manage your group plans online.

One ID

Your Sponsor Manulife ID gives you one ID for all your organization’s Manulife products. So you can easily move between one product and another without having to sign in again.  

All-around security

2-step verification helps us make sure you’re you. This helps keep your important plan information safe and secure.

Easy setup

Getting set up with your Sponsor Manulife ID is simple. Your new ID is a single set of credentials: a username and password. With a user-friendly design and guided help, we walk you through the process of setting your new username and password. Your new ID will replace your old credentials.

Same great experience

Whether you use a desktop or mobile device, you get a simplified online experience that makes it easy to access all your products.

As a Manulife plan sponsor, you have your own separate Sponsor Manulife ID, distinct from the Manulife ID that you will have as a plan member. (Manulife ID for plan members is also coming soon!)

Your Sponsor Manulife ID is consistent with the simplicity and ease that your members will get. 

To learn more about Manulife ID read the FAQ below.

How to set up your Sponsor Manulife ID

Not sure how to set up your Sponsor Manulife ID?  We’re here to help! In this LIVE tutorial, we’ll walk you through the steps to set up your Sponsor Manulife ID and connect your Group Retirement account.

Available times:

Tell me about Manulife ID

Sponsor Manulife ID is a single, secure ID to help simplify your everyday. It will replace your old credentials with one ID to give you a simplified online experience that makes it easy to access your plans across every device – phone, tablet, and desktop.

Yes. This single, secure username and password replaces your existing credentials with one ID. You’ll use your Sponsor Manulife ID to sign in and manage your group plans online.

Manulife ID for sponsors is coming mid-July. As we get closer to the launch date, we’ll send you instructions on how to set it up.

Setting up a Sponsor Manulife ID is simple. With user-friendly designs and guided help, we’ll walk you through the process of setting up your new Sponsor Manulife ID.

At launch, you’ll need to set up a new Sponsor Manulife ID the first time you go to sign in to your Group Retirement plans. After that, simply sign in using your Sponsor Manulife ID to manage all your Group Retirement plans in one place. 

We’ve got you covered. The registration process is designed with simplicity in mind, and we’ve provided access to real-time information to help you along the way!

As we get closer to launch, we’ll give you some additional tips and tricks to help. And we’re always here to help with any questions you may have.

Good question. As a plan sponsor, you have your own separate Sponsor Manulife ID, which is distinct from the Manulife ID plan members will have.  

We’ll launch Manulife ID for members later this summer. Your experience as a sponsor is consistent with the simplicity and ease your members will get.  

We’ll reach out to you with more information as we get closer to each of the launches.