An Employee Assistance program is a service or suite of services implemented in the workplace to assist employees and their immediate family in coping with or addressing issues related to the effects of daily living.
It typically offers solution-focused counselling that teaches plan members skills to help them problem solve and become more resilient when faced with adversity. The counselling is delivered through a short-term counselling model (on average 4-6 hours).
EAP’s are an early intervention or preventative solution – they are not intended to replace long-term couselling or the need for residential placement to address serious mental health issues or addictions.
EAP’s are designed to provide the first line of support for the most common issues including, but not limited to:
- marital/family/separation issues
- alcohol/drug abuse
- personal adjustment problems
- psychological disorders
- anger management
- pre-retirement planning
- aging parents/eldercare concerns
- sexual harassment
- conflict resolution
- gambling addiction
EAP’s are traditionally thought of as more of a psychological service, however, more recently EAP’s often include services such as nutritional counselling and programs that target improved physical health.
About the service provider
Homewood Human Solutions™ is a recognized leader in the field of employee support, workplace support, and organization support services for over 30 years. The firm provides an Employee and Family Assistance Program (EFAP), Crisis Management, e-Health, Leadership Development and other services in Canada and around the globe.
The Homewood Human Solutions mission is to provide behavioural health, productivity and performance solutions to ensure greater employee and organizational effectiveness. They have committed their resources to provide our customers with a solid organization aligned and capable of offering services of the highest quality in all parts of Canada.
Homewood Human Solutions™ is Canadian owned and operated, and their network consists of over 1,700 full-time and part-time counsellors.