Group plans

Contact method Contact details
Telephone 1-800-268-6195
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
By email If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan member secure site, and email your inquiries to our Customer Service Centre.
Other phone numbers Health care provider:
1-866-407-7878

Dental care provider:
1-888-844-8889

Employer for an industry association or union group:
1-800-361-7979

Plan member:
1-800-268-6195
Contact method Contact details
Telephone 1-888-713-7788
By email gromail@manulife.com
By fax 519-747-6895
1-866-945-5110
By mail - Waterloo (Head Office) Manulife Financial
GRS Client Services
P.O. Box 396
Waterloo, ON  N2J 4A9
Canada
By mail - Montreal Manulife Financial
Group Retirement Solutions
900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada
Contact method Contact details
Telephone 1-800-242-1704
By email member_financialservices@manulife.com
By fax 514-499-4480
1-866-499-4480
By mail P.O. Box 11464 Stn Centre Ville
Montreal, QC H3C 5M3
Canada
By courier 900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada

Corporate

Contact method Contact details
Telephone 519-747-7000
By mail 500 King Street North
Waterloo, ON  N2J 4C6
Canada
Contact method Contact details
Telephone 416-926-3000
By mail Manulife Financial Corporation
200 Bloor Street East
Toronto, ON  M4W 1E5
Canada

For a full list of international locations, visit manulife.com

Phone numbers directory

Find the correct number to call from our list of phone numbers. 

Plan members

There is a contact us section dedicated to plan members to answer questions related to their accounts.