Times to reach us during the holiday season

All hours are Eastern Standard Time (EST). Hours may vary across business units. Please check with your advisor or administrator/plan provider for detailed holiday hours.

Date Holiday hours
Friday December 22 8:00 am – 7:00 pm
Saturday December 23     Closed
Sunday December 24     Closed
Monday December 25 Closed
Tuesday December 26 Closed
Wednesday December 27 8:00 am – 8:00 pm
Thursday December 28 8:00 am – 8:00 pm
Friday December 29 8:00 am – 8:00 pm
Saturday December 30 Closed
Sunday December 31        Closed
Monday January 1 Closed

Additional support

Already a member?

You can still check your coverage, submit a claim and check the status of a claim. Visit our Support page for self-serve options or take advantage of our mobile apps.

Need some help?

During the holidays – and any time – find details on how to reach us on our Contact us page (according to your specific connection with us).