Direct deposit puts your claim money straight into your bank account. It’s a safe and fast way to get paid.
When you submit your claim online and choose direct deposit, you usually get your money sooner. After we review your claim, we’ll email you the payment details.
Why use direct deposit?
Get paid faster
With direct deposit, your money goes right into your account. If you deposit a cheque, your bank may ‘hold’ the money for up to five business days.
Money only goes in
Direct deposit only moves money from us to you. We can never go into your account and take money out—ever.
Your information is protected
We take privacy and security seriously. Your banking information is protected from data breaches, fraud and unauthorized access.
What you need
To set up direct deposit, we need the same banking details you use for payroll deposit:
- Bank name
- Transit number (5 digits)
- Institution number (3 digits)
- Account number (7–12 digits)
Where to find your banking numbers
You can find your banking numbers on:
- A void cheque
- A bank statement
- Your online banking account or banking app
How to read a cheque
At the bottom of a cheque, you’ll usually find four sets of numbers:
- Cheque number (first group)
- Transit number (5 digits)
- Institution number (3 digits)
- Account number (last group)
You can find the numbers at the bottom of one of the cheques for your bank account. The leftmost number on the cheque is usually a 3-digit cheque number. The second number from the left is a 5-digit transit number. The third number from the left is the 3-digit institution number. The fourth number from the left is the bank account number, which ranges in length from 7 to 12 digits.
The void cheque image on this page shows where each of these numbers appear on a cheque. Note that placement of these numbers reflects the Canadian bank account standard. You may download a void cheque from your bank through online banking, or refer to a paper cheque.
If you don’t have a void cheque, you can also find your account number and transit number on a bank statement, online in your bank account, or in your banking app.
Need your institution number?
Check the list under Basic banking information. Choose your bank to find its institution number.
| Institution name | Institution number | Digits in account | Link |
|---|---|---|---|
| Manulife Bank | 540 | 7 | Go to the Manulife Bank FAQ |
| Bank of Montreal – BMO | 001 | 7 | Visit BMO to learn more |
| Bank of Nova Scotia – Scotiabank | 002 | 7 | Visit Scotiabank to learn more |
| Canadian Imperial Bank of Commerce – CIBC | 010 | 7 or 10 | Visit CIBC to learn more |
| Canadian Western Bank (CWB) | 030 | 7 | Visit CWB to learn more |
| Desjardins Group | 815 | 7 | Visit Desjardins to learn more |
| HSBC Bank of Canada | 016 | 12 | Visit HSBC Bank of Canada to learn more |
| Laurentian Bank of Canada | 039 | 9 | Visit Laurentian Bank to learn more |
| National Bank of Canada | 006 | 7 | Visit National Bank to learn more |
| Royal Bank of Canada – RBC | 003 | 7 | Visit Royal Bank to learn more |
| Toronto Dominion Bank – TD | 004 | 7 | Visit TD to learn more |
Need help?
- Read Connect to your benefits (PDF)
- Visit the FAQs for quick answers
- Sign in to your plan member site to manage your claims