The optional benefits application is going digital

September 30, 2021

For business owners, plan administrators, and sponsors

We know the best experience for you and your members is a digital one. That’s why we just launched a new application experience for optional life, critical illness and accidental death and dismemberment insurance.

To streamline the process, the new experience is conveniently accessed and submitted via the member site. Plus, it includes both the application and Proof of Health form (formerly Evidence of Insurability). 


Who can use it?

All members who have optional benefits as part of their group plan, and currently use the paper application and Proof of Health form.*

Where can my members access the new experience?

Within the forms section of the member site. If they haven’t signed up yet, they’ll have to do that first.

What if I don’t offer optional benefits?

Good news, they can be added to your plan any time. In fact, it’s highly encouraged - optional life and critical illness insurance can help you and your members better prepare for life’s unpredictable moments.

How do I add optional benefits to my plan design? 

Simply contact your Manulife representative. They’ll give you all the information you need and walk you through next steps. 

What else should I know?

  • Only optional benefits administered by Manulife will have the digital experience enabled at this time.
  • These digital forms are only available to members who have access to the secure site. 


Stay tuned for more exciting updates! This enhanced experience is a continuation of Manulife Group Benefits’ vision to replace all paper forms with online experiences. 


* This experience will not be turned on for AdminAdvantage clients. AdminAdvantage clients will continue to use their current processes for applying for optional benefit