Call us for support

Contact group benefits

1-800-268-6195

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Other ways to get in touch 

By email

If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan administrator secure site, and email your inquiries to our Customer Service Centre.

By mail

Please refer to the mailing address as indicated on claim forms.

Other phone numbers

Health care provider: 
1-866-407-7878

Dental care provider:
1-888-844-8889

Employer for an industry association or union group:
1-800-361-7979

Plan member:
1-800-268-6195


Contact group retirement solutions

1-888-713-7788

If you are a sponsor with the former Standard Life, please call 1-800-242-1704. 

Other ways to get in touch 

Group retirement solutions

By fax

519-747-6895 or 1-866-945-5110

By mail

Waterloo (Head Office)

Manulife Financial
GRS Client Services
P.O. Box 396
Waterloo, ON  N2J 4A9
Canada

Montreal

Manulife Financial
Group Retirement Solutions
900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada

Other telephone number

Member:
1-888-388-3288

Formerly Standard Life

By fax

514-499-4480 or 1-866-499-4480

By mail

Mailing address

P.O. Box 11464 Stn Centre Ville
Montreal, QC H3C 5M3

Courier

900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8


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