COVID-19 and your travel insurance
Information for customers who have purchased travel insurance through an advisor or have travel coverage as members of an association (e.g. alumni groups, professional organizations, retiree organizations, financial institutions, retailers).
The COVID-19 pandemic continues to affect the travel plans of millions of Canadians – including many of our customers. Here is some helpful information – especially for those with travel insurance coverage.
If you’re planning to travel soon and purchase travel insurance
As of March 5, 2020, Manulife has determined that COVID-19 is considered a known event and the applicable limitations and exclusion will be applied for policies issued on or after this date.
If you are within Canada and have a question about upcoming travel, please talk to your travel supplier. To cancel or change your itinerary, we encourage all travelers to visit our FAQ (select the “travel” topic) and consult their travel supplier for applicable terms and conditions.
It is also important to consult public safety guidelines, for the most up-to-date information on the COVID-19 outbreak such as:
- World Health Organization (WHO)
- Centers for Disease Control and Prevention (CDC)
- Government of Canada, Travel and Tourism
We will continue to monitor the situation and provide further updates as required.
Tips and contacts
Information for customers who have emergency travel assistance and/or trip cancellation benefits through their employer’s group plan.