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Find contact information (based on your specific connection with us):
Whether you have benefits, insurance or investments – through an employer, association, advisor, directly with us or through Manulife CoverMe® – you will find overall contact information (i.e., email addresses, telephone numbers) below.
To filter contact information, choose one of these two options:
- Option one: In the search field, type the area in Manulife you need to reach. The page content below automatically refreshes to show your options. To return to the original listing, simply delete your text in the search field.
Or - Option two: Select one of the five filters or categories. The page content below the filters/categories automatically refreshes and shows your options. To change filters/categories, simply click on a different one to reveal contact information for that area.
Select a category:
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To find a phone number, email or office address, simply click on one of the plus sign (+) icons below to open that drop-down. Each business category has its own drop-down, and contact information. To close the drop-down, simply click on the icon again, or anywhere along that drop-down’s title.
| Contact method | Contact details |
|---|---|
| Telephone | 1-866-318-2727 Open between 8 a.m. and 8 p.m. EST Monday to Friday. |
| By email | If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan administrator secure site, and email your inquiries to our Customer Service Centre. |
| Contact method | Contact details |
|---|---|
| Telephone | 1‑800‑361‑7979 |
| Contact method | Contact details |
|---|---|
| Telephone | 1‑866‑407‑7878 |
| Contact method | Contact details |
|---|---|
| Telephone | 1‑888‑844‑8889 |
| Contact method | Contact details |
|---|---|
| Telephone | 1-888-713-7788 |
| By email | gromail@manulife.ca |
| By fax | Outside Québec: 1-866-945-5110 For Quebec only: 1-866-945-5109 |
| By mail - Waterloo (Head Office) | Manulife Financial GRS Client Services P.O. Box 396 Waterloo, ON N2J 4A9 Canada |
| By mail - Montreal | Manulife Group Retirement Solutions 2000 Mansfield, Suite 1410 Montréal, QC H3A 3A2 |
| Contact method | Contact details |
|---|---|
| Telephone | 1-800-268-3763 Open between 8 a.m. and 8 p.m. EST Monday to Friday. |
| By email | Life and Disability: am_service@manulife.ca Health and Dental: more_info@manulife.ca Travel travel@manulife.ca |
| By mail | CoverMe PO Box 670 STN Waterloo Waterloo, ON N2J 4B8 Canada |
To get a quote or purchase health and dental, life, travel or critical illness insurance, visit CoverMe.com.
| Contact method | Contact details |
|---|---|
| Telephone | 1-800-268-3763 Open between 8 a.m. and 8 p.m. EST Monday to Friday. |
| By email | Life and Disability: am_service@manulife.ca Health and Dental: more_info@manulife.ca |
| By mail | Affinity Markets PO Box 670 STN Waterloo Waterloo, ON N2J 4B8 Canada |
| Contact method | Contact details |
|---|---|
| Telephone | 1-888-790-4387 Open between 8 a.m. and 8 p.m. EST Monday to Friday. |
| By email | manulife_investments@manulife.ca We will respond to your email within two business days. |
| By fax | 1-877-277-3774 Client signature required. |
| By mail | Manulife Investments 500 King Street North 500-G-B Waterloo, ON N2J 4C6 Canada |
| Important: For the safety of your personal information - always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating. | |
| Contact method | Contact details |
|---|---|
| Telephone | 1-888-588-7999 Open between 8 a.m. and 8 p.m. EST Monday to Friday. |
| By email | manulifemutualfunds@manulife.ca We will respond to your email within two business days. |
| By fax | 1-866-581-8427 Client signature required. |
| By mail | Manulife Mutual Funds 500 King Street North, Del Stn 500 G-B Waterloo, ON N2J 4C6 Canada |
| Important: For the safety of your personal information - always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating. | |
Contact us, about any one of these three investment firms:
- Manulife Securities Incorporated
- Manulife Securities Investment Services Inc.
- Manulife Securities Insurance Inc.
> the following ways:
| Contact method | Contact details |
|---|---|
| Telephone | Manulife Securities Incorporated and Manulife Securities Investment Services Inc.: 905-469-2100 1-800-991-2121 Manulife Securities Insurance Inc.: 1-877-271-5490 Open between 8:00 a.m. and 6:00 p.m. EST Monday to Friday. |
| By email | mls_advisorservices@manulife.ca |
| By fax | 1-888-777-2375 |
| By mail | Manulife Securities PO Box 1700 RPO Lakeshore W. Oakville, ON L6K 0G7 |
| Contact method | Contact details |
|---|---|
| By email | ecm@manulife.ca |
| By fax | 416-360-3910 |
| By mail | TD Waterhouse Tower, TD Centre 79 Wellington Street West Suite 2402, PO Box 283 Toronto, ON M5K 1K2 Canada |
| Contact method | Contact details |
|---|---|
| Telephone | 604-678-0202 |
| By email | ecm@manulife.ca |
| By fax | 604-684-6687 1-877-832-4790 |
| By mail | Manulife Capital #1920-1095 W. Pender St. Vancouver, BC V6E 2M6 Canada |
| Contact method | Contact details |
|---|---|
| Telephone | 1-855-283-1853 |
| Contact method | Contact details |
|---|---|
| Telephone | 519-747-7000 |
| By mail | Manulife Financial 500 King Street North Waterloo, ON N2J 4C6 Canada |
| Contact method | Contact details |
|---|---|
| Telephone | 416-926-3000 |
| By mail | Manulife Financial Corporation 200 Bloor Street East Toronto, ON M4W 1E5 Canada |
For a full list of international locations, visit manulife.com.
There is a contact us section dedicated to plan members to answer questions related to their accounts.