April 07, 2022
For business owners, plan administrators, and sponsors
Manulife is making it easier for you and your patients to submit medical information for absence and disability claims. A faster, more secure digital tool will help you give a better experience for your patients and allow you to invoice and get paid more quickly.
You play a critical role in supplying medical information to support patient claims. Reducing the burden of paperwork involved is a win-win for you and your patients.
- If medical information is required, a Manulife Case Manager will log into the Opifiny portal and add the questions they need answered.
- Opifiny then sends a notification to the physician, who logs into the same portal to provide responses.
- Plan member consent is confirmed as part of the process to ensure proper authorization.
- Opifiny then sends those responses back to the Case Manager.
Opifiny is compatible with all modern browsers. For best results, try one of these browsers: Chrome, Safari, Firefox, and Microsoft Edge. The portal also works on iPhone and Android devices.
Doctors can access the system without an account. Each request has unique code, which the doctor/clinic can use to access and complete the request.
No. Opifiny is a web-based portal. All you need is an internet browser, and you can access the portal from your computer or mobile device.
Opifiny sends payment by Interac e-Transfers®. Opifiny does not collect personal banking details. To receive payment , all your clinic requires is an email address (personal or business) and an account with a Canadian bank.