We’re always looking for ways to make things easier and secure for plan members. In the coming weeks, we’re rolling out some new features to the mobile app and adding an extra layer of security to the plan member site.

What is happening to the app?

Manulife Mobile will have some new features.

  • Notifications will allow us to give plan members a heads up when the app is down due to updates and outages.
  • Plan members will be able to see how their funds are performing. In addition, units and unit share information for funds will be available.
  • Plan members will have access to a suite of calculators.
  • A new error tracking solution will allow for more robust reporting which will help us prioritize and resolve issues quickly.

The plan member site will have an extra layer of security!

In the coming weeks, when plan members sign in to the plan member site, they will be prompted with a security question.

We are laser focused on providing the best digital, customer-centric experience for plan members. Stay tuned for more to come.