Investments – Frequently asked questions

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  • Investments
  • Transaction
  • Administration

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

You can talk to your advisor about new solutions to meet your needs.

Yes, you can find an advisor in your area. For more information, contact the Customer Service Centre:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

We’ll mail you an account statement once or twice a year, depending on your plan. If you have questions about your account or your statement, contact your advisor or the Customer Service Centre.

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

Get the forms you need to make updates to your plan, such as changing your beneficiary.

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

Yes, under certain circumstances. For more information, you can contact your advisor or our Customer Service Centre:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

You can contact your advisor, or our Customer Service Centre and we’ll be happy to help you:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

Yes, under certain circumstances. For more information, you can contact your advisor or our Customer Service Centre:

  • Manulife Guaranteed Investments customers: 1-888-790-4387
  • Manulife Mutual Funds customers: 1-888-588-7999

When we receive a withdrawal request in good order, we process it right away. You will receive your withdrawal by Electronic Funds Transfer (EFT) within 3-5 business days. If you’re not set up for EFT, we’ll write you a cheque and send it by regular mail. If you would like to receive your money by EFT, please provide your advisor with a pre-printed, personalized void cheque which they can attach to your withdrawal request.