Tell us about a death

We're so sorry you've lost your loved one. We wish we could help you with the feelings you're working through. We hope this form makes it easier for you to tell us what happened. But as always, if you'd rather, just call.

We may ask for more information about what you tell us here.

Are you in the right place?

This form is for Canadian policies only. Here's where you need to go for:

US life insurance policies with John Hancock
Manulife shares owned by US residents
Former Manulife UK life insurance policies


Tell us about yourself

Are you working with a financial advisor? Optional

Tell us about the person who died

Tell us about the funeral home

Tell us who to contact

This is the person we'll contact about this claim. Make sure you have their permission to share their contact information.

By clicking Submit, you confirm you have permission to give us this information to start working on this claim.