Select Submit a claim from your online account to start the process. Then you’ll be asked to provide some information and documentation to support your claim.
From your doctor: Attending Physician’s Statement (APS) form
From you: Plan Member Authorization, Certification & Agreement form
If you have questions about your claim, a Manulife representative can help you.
Life and Critical Illness claims
We can walk you through submitting your claim – just call us!
Or you can start the process from your online account by selecting Submit a claim. You’ll be asked to provide some information and documentation to support your claim.
1-800-268-6195, Monday – Friday, 8 a.m. to 8 p.m. ET.
GET SET FOR FAST REFUNDS
Include your direct deposit information the first time you submit a claim and we’ll keep it secure for next time.
Find your banking information from a personal cheque, direct deposit form or ask your bank.