Submit all your benefits claims online OR with Manulife Mobile

Sign in or register your online account and select submit a claim. It’s just that simple.
 

Health and Dental claims

Select Submit a claim from your online account or the Manulife Mobile app. 

You may be asked to provide a receipt for your claim. Just scan or take a picture of it, attach it and you’re good to go. Download the app today!
 

Apple App Store
Google Play

Disability claims

Select Submit a claim from your online account to start the process. Then you’ll be asked to provide some information and documentation to support your claim. 

From your doctor: Attending Physician’s Statement (APS) form

From you: Plan Member Authorization, Certification & Agreement form

If you have questions about your claim, a Manulife representative can help you. 

Disability claim FAQ’s


Life and Critical Illness claims

We can walk you through submitting your claim – just call us! 

Or you can start the process from your online account by selecting Submit a claim. You’ll be asked to provide some information and documentation to support your claim.

1-800-268-6195, Monday – Friday, 8 a.m. to 8 p.m. ET.


GET SET FOR FAST REFUNDS

Include your direct deposit information the first time you submit a claim and we’ll keep it secure for next time. 

Find your banking information from a personal cheque, direct deposit form or ask your bank.
 

Cheque, transit number 5 digits, account number 12 digits, institution number 3 digits

Download Manulife Mobile

to Manage Your Group Benefits and Group Retirement Services

Have a question?

Contact us