Call us for product support

Group plans

Contact group benefits

1-800-268-6195

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Do you require emergency travel assistance? Let us help

Other ways to get in touch 

By email

If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan member secure site, and email your inquiries to our Customer Service Centre.

By mail

Please refer to the mailing address as indicated in the claim forms.


Contact group retirement solutions

1-888-727-7766

If you are a member with the former Standard Life, please call 1-800-242-1704. 

Other ways to get in touch 

Group retirement solutions

By fax

519-747-6895 or 1-866-945-5110

By mail

Waterloo (Head Office)

Manulife Financial
GRS Client Services
P.O. Box 396
Waterloo, ON  N2J 4A9
Canada

Montreal

Manulife Financial
Group Retirement Solutions
900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada

Formerly Standard Life

By fax

514-499-4480 or 1-866-499-4480

By mail

Mailing address

P.O. Box 11464 Stn Centre Ville
Montreal, QC H3C 5M3

Courier

900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8


Insurance

Do you require emergency travel assistance? Let us help

How did you purchase your insurance product?

Contact group benefits

1-800-268-6195

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Other ways to get in touch 

By email

If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan member secure site, and email your inquiries to our Customer Service Centre.

By mail

Please refer to the mailing address as indicated in the claim forms.


Contact CoverMe

1-800-268-3763

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Other ways to get in touch 

By email

Life and Disability:
am_service@manulife.com
Health and Dental:
more_info@manulife.com
Travel
Travel@manulife.com

By mail

CoverMe
PO Box 670 STN Waterloo
Waterloo, ON
N2J 4B8


Affinity Markets serves professional association members, university and college alumni, financial institution clients and retail cardholders.

Contact Affinity Markets

1-800-268-3763

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Other ways to get in touch 

By email

Life and Disability:
am_service@manulife.com
Health and Dental:
more_info@manulife.com

By mail

Affinity Markets
PO Box 670 STN Waterloo
Waterloo, ON
N2J 4B8


If you have questions or want to make changes to your Life, Disability, and Critical Illness Insurance, Synergy solution, or Manulife Vitality you can contact us:

Contact individual insurance

1-888-626-8543

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

If you purchased your product with the former Standard Life,

please call us at 1-888-841-6633. 

8:30am -7:00pm EST (available only to Western region after 5pm)

Other ways to get in touch 

Individual insurance

By fax

1-877-763-8834

By mail

Manulife Financial
Individual Insurance
500 King Street North
P.O. Box 1669
Waterloo, ON  N2J 4Z6

For former Standard Life

By email

ILC_ASC@manulife.com

 

 

By fax

1-888-533-3330

By mail

Mailing address

900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8

Courier

900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8

Other phone numbers

English: 1 888 626-8543
French: 1-888-626-8843
Mandarin or Cantonese – Eastern Canada: 1-866-542-4550
Mandarin or Cantonese – Western Canada: 1-877-248-3778


Investments

How did you purchase your investment product?

Contact guaranteed investment products

1-888-790-4387

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Other ways to get in touch 

By email

manulife_investments@manulife.com

We will respond to your email within two business days.

By mail

Manulife Investments
500 King Street North
500-G-B
Waterloo, ON  N2J 4C6

By fax

1-877-277-3774

Client signature required.

Important: For the safety of your personal information - always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating.


Contact mutual funds

1-888-588-7999

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Other ways to get in touch 

By email

manulifemutualfunds@manulife.com

We will respond to your email within two business days.

By mail

Manulife Mutual Funds
500 King Street North, Del Stn 500 G-B
Waterloo, ON  N2J 4C6
Canada

By fax

1-866-581-8427

Client signature required.

Important: For the safety of your personal information - always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating.


Contact group retirement solutions

1-888-727-7766

If you are a member with the former Standard Life, please call 1-800-242-1704. 

Other ways to get in touch 

By fax

519-747-6895 or 1-866-945-5110

By mail

Waterloo (Head Office)

Manulife Financial
GRS Client Services
P.O. Box 396
Waterloo, ON  N2J 4A9
Canada

Montreal

Manulife Financial
Group Retirement Solutions
900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8
Canada

Formerly Standard Life

By fax

514-499-4480 or 1-866-499-4480

By mail

Mailing address

P.O. Box 11464 Stn Centre Ville
Montreal, QC H3C 5M3

Courier

900 - 900 De Maisonneuve Blvd W
Montreal, QC H3A 0A8


Wealth management

Manulife Securities Incorporated

Phone: (905) 469-2100

Phone: 1-800-991-2121

Fax: 1-888-777-2375

Manulife Securities Investment Services Inc.

Phone: (905) 469-2100

Phone: 1-800-991-2121

Fax: 1-888-777-2375

Manulife Securities Insurance Inc.

Phone: (905) 469-2100

Phone: 1-877-271-5490

Fax: (905) 469-2102

Other ways to get in touch 

By mail

PO Box 1700 RPO Lakeshore W.
Oakville, ON
L6K 0G7


Other ways to get in touch 

By mail

TD Waterhouse Tower, TD Centre
79 Wellington Street West
Suite 2402, PO Box 283
Toronto, ON M5K 1K2

By fax

Fax: (416) 360-3910

Vancouver

(604) 688-2123

By mail

Cathedral Place
925 West Georgia Street
Suite 1310
Vancouver, BC V6C 3L2


Manulife Private Wealth

Please contact your advisor or call us at:

1-855-283-1853


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