Find contact information (based on your specific connection with us):

Whether you have benefits, insurance or investments – through an employer, association, advisor, directly with us or through Manulife CoverMe® – you will find overall contact information (i.e., email addresses, telephone numbers) below.

To filter contact information, choose one of these two options:

  1. Option one: In the search field, type the area in Manulife you need to reach. The page content below automatically refreshes to show your options. To return to the original listing, simply delete your text in the search field.
    Or
  2. Option two: Select one of the five filters or categories. The page content below the filters/categories automatically refreshes and shows your options. To change filters/categories, simply click on a different one to reveal contact information for that area.

To find a phone number, email or office address, simply click on one of the plus sign (+) icons below to open that drop-down. Each business category has its own drop-down, and contact information. To close the drop-down, simply click on the icon again, or anywhere along that drop-down’s title.


  • Group plans
  • Insurance
  • Investments
  • Wealth management
  • Corporate
Contact method Contact details
Telephone 1-866-318-2727
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
By email If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan administrator secure site, and email your inquiries to our Customer Service Centre.
Contact method Contact details
Telephone 1‑800‑361‑7979
Contact method Contact details
Telephone 1‑866‑407‑7878
Contact method Contact details
Telephone 1‑888‑844‑8889
Contact method Contact details
Telephone 1-888-713-7788
By email gromail@manulife.ca
By fax Outside Québec: 1-866-945-5110
For Quebec only: 1-866-945-5109
By mail - Waterloo (Head Office) Manulife Financial
GRS Client Services
P.O. Box 396
Waterloo, ON  N2J 4A9
Canada
By mail - Montreal Manulife
Group Retirement Solutions
2000 Mansfield, Suite 1410
Montréal, QC H3A 3A2
Contact method Contact details
Telephone 1-800-268-3763
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
By email Life and Disability:
am_service@manulife.ca

Health and Dental:
more_info@manulife.ca

Travel
travel@manulife.ca
By mail CoverMe
PO Box 670 STN Waterloo
Waterloo, ON
N2J 4B8
Canada


To get a quote or purchase health and dental, life, travel or critical illness insurance, visit CoverMe.com.

Contact method Contact details
Telephone 1-800-268-3763
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
By email Life and Disability:
am_service@manulife.ca

Health and Dental:
more_info@manulife.ca
By mail Affinity Markets
PO Box 670 STN Waterloo
Waterloo, ON
N2J 4B8
Canada
Contact method Contact details
Telephone 1-888-790-4387
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
By email manulife_investments@manulife.ca
We will respond to your email within two business days.
By fax

1-877-277-3774

Client signature required.
By mail Manulife Investments
500 King Street North
500-G-B
Waterloo, ON N2J 4C6
Canada
Important: For the safety of your personal information - always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating.
Contact method Contact details
Telephone 1-888-588-7999
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
By email manulifemutualfunds@manulife.ca
We will respond to your email within two business days.
By fax

1-866-581-8427

Client signature required.
By mail Manulife Mutual Funds
500 King Street North, Del Stn
500 G-B
Waterloo, ON  N2J 4C6
Canada
Important: For the safety of your personal information - always contact us by phone when sharing any personal or confidential data (including account details). Do not use email as this is not a secure method of communicating.

Contact us, about any one of these three investment firms:

  • Manulife Securities Incorporated
  • Manulife Securities Investment Services Inc.
  • Manulife Securities Insurance Inc.
> the following ways:
Contact method Contact details
Telephone Manulife Securities Incorporated and Manulife Securities Investment Services Inc.:
905-469-2100
1-800-991-2121

Manulife Securities Insurance Inc.:
1-877-271-5490

Open between 8:00 a.m. and 6:00 p.m. EST Monday to Friday.
By email mls_advisorservices@manulife.ca
By fax 1-888-777-2375
By mail Manulife Securities
PO Box 1700 RPO Lakeshore W.
Oakville, ON
L6K 0G7
Toronto
Contact method Contact details
By email ecm@manulife.ca
By fax 416-360-3910
By mail TD Waterhouse Tower, TD Centre
79 Wellington Street West
Suite 2402, PO Box 283
Toronto, ON M5K 1K2
Canada

 

Vancouver
Contact method Contact details
Telephone 604-678-0202
By email ecm@manulife.ca
By fax

604-684-6687

1-877-832-4790

By mail Manulife Capital
#1920-1095 W. Pender St.
Vancouver, BC V6E 2M6
Canada
Contact method Contact details
Telephone 1-855-283-1853
Contact method Contact details
Telephone 519-747-7000
By mail Manulife Financial
500 King Street North
Waterloo, ON  N2J 4C6
Canada
Contact method Contact details
Telephone 416-926-3000
By mail Manulife Financial Corporation
200 Bloor Street East
Toronto, ON  M4W 1E5
Canada

For a full list of international locations, visit manulife.com.

There is a contact us section dedicated to plan members to answer questions related to their accounts.