Smart Home with Manulife

Technology has changed the way we do things, including in the insurance industry. We want to be able to interact when and where it’s convenient for us

To make things easier, Manulife is launching a new way to check your health, vision and dental account balances. You just have to ask!

This initiative is an example of how Manulife wants to bring a better experience for people communicating with Manulife at every touchpoint.

Manulife Benefits Balance was built on Amazon Alexa's virtual assistant platform that uses voice recognition technology to present customers with key account information in a simple and conversational way. Alexa is not yet available in French, so Manulife Benefits Balance is only proposed in English at launch.

The plan member experience is evolving

Plan members will be able to interact with their benefits plan using Smart Home Technology. Find out what your massage therapy balance is without lifting a finger!

Download a Transcript (PDF)

Get smart with Alexa

Just ask for your health, vision and dental account balances. Manulife Benefits Balance will answer you in an instant! (only available in English)

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Amazon Echo lying on a white table