Group benefits contacts

If you are a member of a professional, alumni or retail association and have questions about your life insurance, health, dental, disability, CoverMe or Individual Insurance coverage, please visit the Affinity Markets and CoverMe contact information.

Do you require emergency travel assistance?

Call these numbers:

Canada/U.S.: 1-800-265-9977

Mexico: 00-1-800-514-3702

Dominican Republic: 1-888-751-4403

In other countries, including Cuba, use operator to call collect: 519-741-8450

International toll free for participating countries only: Country Code + 800-9221-9221

Find the answers you are looking for.

By email

If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan member secure site, and email your inquiries to our Customer Service Centre.

By phone

Call our Customer Service Centre at 1-800-268-6195 between 8 a.m. and 8 p.m. EST Monday to Friday.

Find the answers you are looking for. 

By email

If your company has their group benefits insurance with Manulife, you are eligible to register and log in to our plan member secure site, and email your inquiries to our Customer Service Centre.

By phone

Call our Customer Service Centre at 1-800-268-6195 between 8 a.m. and 8 p.m. EST Monday to Friday.

For benefits plans for industry associations and union groups, call 1-800-361-7979 or 416-687-4300.

For help with your benefits claim or coverage, go to the group benefits plan member site or call our Customer Service Centre at 1-800-268-6195.

For employers considering a group plan 

Talk to us. We can help.

Prince Edward Island

902-453-4300

British Columbia

1-800-663-0443

604-669-7111

Manitoba

204-944-8762

New Brunswick

902-675-4635

Newfoundland and Labrador

902-453-4300

Northwest Territories

1-800-663-0443

604-669-7111

Nova Scotia

902-453-4300

Nunavut

1-800-663-0443

604-669-7111

Quebec

Montreal

514-288-6268

 

Quebec City

418-622-1700

Alberta

Calgary

1-800-563-6906

403-355-3000

 

Edmonton

780-421-1151

Yukon

1-800-663-0443

604-669-7111

Saskatchewan

Ontario

Ottawa

1-800-567-5352

613-230-2251

 

Toronto

416-496-1602

 

Southwestern Ontario

1-888-571-3569

519-747-7000

 

London

1-888-883-2220

519-679-1775

Dental providers    1-888-844-8889

Health providers    1-866-407-7878