Set up your Sponsor Manulife ID

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Introducing Sponsor Manulife ID –

Your key to all things Manulife

It’s a single, secure username and password for everything you have with Manulife as a sponsor.

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Your Sponsor Manulife ID is a new secure way of accessing all your organization’s Manulife products.

As a sponsor, you have your own separate Sponsor Manulife ID, distinct from the Member Manulife ID you may have already created.

It’s just as easy to setup, so let’s dive in.

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Three easy steps!

Step 1: Create your Sponsor Manulife ID

It’s different from your personal Manulife ID

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First, let’s create your Sponsor Manulife ID.

You’ll need to fill out the required fields and then choose a username and password of your choice. If your organization also has Group retirement products with us, you probably already have a Sponsor Manulife ID. You’ll just need to connect it to your Group benefits account.

It’s important to note that each plan administrator requires a unique Manulife ID. So, if you have more than one plan administrator at your organization, make sure you are not sharing the current credentials and that you each have your own access.

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Step 2 : Activate your Sponsor Manulife ID

You only have 15 minutes to do so!

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Step 2 : If you don’t receive the activation email in 5 minutes…

You can activate your account another way!

We can send you a one-time passcode.

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Now that you’ve created you Sponsor Manulife ID, let’s activate it.

You will receive an email with a link to activate your Manulife ID. And you only got 15 minutes to do so.

If you don’t receive the activation email, no worries!

You can get a one-time code by clicking on the link highlighted on this page.

After you have activated your Manulife ID, you’ll need to sign in with your new username and password. And you’ll be asked to add your mobile phone number for an extra layer of protection.

Just follow along with the instructions…

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Congratulations!

You’ve activated your Sponsor Manulife ID!

Step 3: Connect your sponsor accounts

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You are now ready to connect your sponsor accounts. To do so, you will need you Plan administrator user ID and group benefits password. Those are the credentials that we provided you and that you were using to sign in before creating you Manulife ID.

A quick reminder that as a plan administrator, you need to have your own unique Sponsor Manulife ID and group benefits access in order to connect your sponsor account.

If you have multiple Plan administrator access to manage your plan, you’ll have to connect each access separately by clicking on Connect another group benefits plan administrator User ID.

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You’re done!

You can now use your Sponsor Manulife ID to access your Manulife services online.

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We’re done! You can now manage your plan using your Sponsor Manulife ID.

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