Emergency travel assistance

Find the correct phone number listed under the headings below. They're listed by how you bought your travel insurance—through an association, through Coverme.com®, or as part of your benefits plan (through work).

For Canada and the US: 1-800-265-9977

For Mexico: 800-800-1448

For other countries (including Cuba):
Use the operator and call collect – 519-741-8450

For international calls from participating countries:

International toll-free number for participating countries that are part of the Universal international toll-free (UITF) country network. Insert the Country Code then this number: Country Code + 800-9221-9221

For answers to general questions before you leave on your trip, call 1-800-265-9977.

Call: 1-866-566-0172

Or, use the operator and call collect – 519-251-7297

Not sure if your insurance came through an association? Confirm on our Affinity groups support page.

For answers to general questions before you leave on your trip, call: 1-800-268-3763

In an emergency, contact the Assistance Centre immediately. They are available 24 hours a day, every day of the year.

From Canada or USA: 1-888-881-8010

Collect, where available: 519-945-8346

For coverage information or general inquiries, contact Manulife Customer Service at: 1-800-565-2338.