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New to the Program?
Retirement is the time for a new chapter, a time dreams are fulfilled and a time to reflect on what’s most important to you. Retirement Redefined guides Canadians* like you through all aspects of preparing for, and living through, retirement – lifestyle, health and finances – to help you design the future you deserve.
* Retirement Redefined is currently available to members who have been granted access by their employer or who hold an active Manulife personal retirement plan.
How we help you
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Frequently Asked Questions
About the Program
Manulife has designed this program to help you get ready for retirement by guiding you through every aspect of your retirement – financial, health and lifestyle. You can set and track clear goals for retirement, explore things you want to do, plan how you’ll stay healthy and budget for your retirement lifestyle.
It will help you figure out exactly what kind of life you would like in retirement and what you need to do to prepare for it. If you’ve already started planning, this program will provide you with resources to help you solidify your plan. If you don’t know where to begin, contact one of our Retirement Counselors for help (1-855-999-4244 or email at firstname.lastname@example.org). And it’s free!
Once it’s determined that the program is being offered to your plan, you’ll receive an email inviting you to participate and register. Click on the link and follow the instructions. To register, we’ll ask you for a few pieces of information:
- Your first and last name and date of birth
- The email address and password you’d like to use to sign in
You’ll then receive a confirmation email. Make sure to click the confirmation link within 24 hours, before it expires.
After you register, we’ll ask you a few questions so we can get to know you a bit and personalize your experience. After that, you can choose from 16 topics in health, lifestyle and finances, that are of interest to access articles and short videos to help you plan and prepare for retirement. That’s not all. You can create goals to work towards something important or stay on track; work on your budget to better understand how you are spending their money today and how you think you’d like to spend it in retirement.
Throughout your experience, you’ll have access to one-on-one support from professional Retirement Counselors, who are just a phone call or email away. This program and content is only available online.
If you have an advisor – great. Proper support is important when preparing for retirement! Retirement Redefined can help you prepare for conversations with your advisor and build your plan. And remember, this is not just about money. This program will help you think of every aspect of getting ready for retirement: your lifestyle, your health and your finances. So, if you’ve already started planning, this program will provide you with resources to help you solidify your plan.
Navigating the Site
It’s easy. Just follow the prompts to get started and navigate through the program using the horizontal menu bar at the top. Every time you return to the site and log back in, you’ll be able to pick up where you left off on your last visit.
Yes. The first time you visit you’ll be prompted to sign up and create a password. Any information you enter will be secure and confidential.
Your employer will not be able to see any personal information and will be treated as strictly confidential. Individual information will only be used to produce aggregate statistical information and reports such as “how many members visited the site” and “which pages or videos were viewed”. In addition, conversations between you and the Retirement Counselors are also confidential.
If you didn’t sign up when you received the first email invitation, we will be sending you two a follow-up emails with a link. If you’ve deleted those too, or never received an email invitation but are eligible for the program, go to retirementredefined.ca to register and learn more about the program. Still need help, give one of our Retirement Counselors a call at 1-855-999-4244 or email at email@example.com.
Be sure to bookmark the site once you sign up, so you can easily return to it. Log in with the user name and password you created when you signed up or follow the instructions on-screen if you forgot your user name and/or password. Access it on any device, anytime, anywhere.
You can contact Manulife’s Retirement Counselors at 1-855-999-4244, or firstname.lastname@example.org Monday to Friday from 9 a.m. to 5 p.m. (Eastern Time). Your Retirement Counselor can help you work through all aspects of the program, as well as help answer questions about your group defined contribution plan (without obligation or any additional cost to you).
No, there is no mobile app available. The Program is responsive, so you will get the same experience on a mobile device, tablet and desktop. This also allows you to seamlessly receive updates without any service disruption or app update.
To ensure that you make use of all the features available on the Retirement Redefined site, you should be using one of the following browsers. Please note the suggested versions:
- Internet Explorer 11
- Mozilla Firefox (current)
- Google Chrome (current)
- Apple Safari (current)