How to submit your benefits claims

There are 3 ways you can submit your Health and Dental claims:

1. Use the secure site

Sign in or register to your online account and select submit a claim. It’s just that simple.

2. Use the Manulife Mobile app

Select Submit a claim from your online account or the Manulife Mobile app.

You may be asked to provide a receipt for your claim. Just scan or take a picture of it, attach it and you’re good to go. Download the app today!

Apple App Store
Google Play

3. Mail a paper form

Fill in, print, and follow the mailing instructions on the form.

Extended Health Care Claim

Dental Claim

All forms

If you need help submitting your claim, get in touch with your plan administrator or contact us Monday to Friday 8am to 8pm ET.


Group benefits plan members FAQ

Select Submit a claim from your online account to start the process. Then you’ll be asked to provide some information and documentation to support your claim:

  • From your doctor: Attending Physician’s Statement (APS) form
  • From you: Plan Member Authorization, Certification & Agreement form

We can walk you through submitting your claim – just call us! 

Or you can start the process from your online account by selecting Submit a claim. You’ll be asked to provide some information and documentation to support your claim.

Contact group benefits

1-800-268-6195

Open between 8 a.m. and 8 p.m. EST Monday to Friday.

Get set for fast refunds

Include your direct deposit information the first time you submit a claim and we’ll keep it secure for next time. 

Find your banking information from a personal cheque, direct deposit form or ask your bank.

Cheque, transit number 5 digits, account number 12 digits, institution number 3 digits

Have a question?

Contact us