How to submit your benefits claims
There are 3 ways you can submit your Health and Dental claims:
1. Use the secure site
Sign in or register to your online account and select submit a claim. It’s just that simple.
2. Use the Manulife Mobile app
Select Submit a claim from your online account or the Manulife Mobile app.
You may be asked to provide a receipt for your claim. Just scan or take a picture of it, attach it and you’re good to go. Download the app today!
Select Submit a claim from your online account to start the process. Then you’ll be asked to provide some information and documentation to support your claim:
- From your doctor: Attending Physician’s Statement (APS) form
- From you: Plan Member Authorization, Certification & Agreement form
We can walk you through submitting your claim – just call us!
Or you can start the process from your online account by selecting Submit a claim. You’ll be asked to provide some information and documentation to support your claim.
Contact group benefits1-800-268-6195
Open between 8 a.m. and 8 p.m. EST Monday to Friday.
Get set for fast refunds
Include your direct deposit information the first time you submit a claim and we’ll keep it secure for next time.
Find your banking information from a personal cheque, direct deposit form or ask your bank.