Submitting a disability claim is easier than ever

We’re improving how you and your members manage benefits with Manulife: Now disability claims can be submitted online.

Efficient and convenient

Clients with health, dental and disability plans – who use standard forms – can submit disability claims using the Submit a disability claim link on the secure website. However, plans with Absence Management Consultation Services (AMCS) only allow administrators to submit disability claims online. 

Submitting a disability claim for a member

  • Sign in to manulife.ca as a plan administrator 
  • Search for a member using any of the fields available
  • Click the member certificate number to access the Plan Member Coverage Summary page
  • Click Submit a disability claim and select the appropriate benefits

Completing claims and authorization forms online gets them to Manulife quickly and securely– no need for faxing or mailing. You and your members can simply scan or take a picture of completed authorization and physician forms then upload the attachments. Members can even submit them with their mobile device*. For more details, refer to the Frequently Asked Questions (FAQ) document.

Use this email template to let your plan members know about this new feature.

Changing the way disability claims are submitted is another way Manulife is creating a better benefits experience for you and your members. 

*Standard data charges apply.

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