Streamlined STD offering and expanded access to Stay-at-Work Services

In June, 2016 we announced changes to our Short-Term Disability claims management approach to improve communication, accelerate decision-making and help ensure timely and effective intervention. As part of our continued efforts to help you better meet your company’s and employees’ needs, we are pleased to announce further enhancements to our Short-Term Disability offering.

What’s new

Here is a summary of the enhancements we’ve introduced:

  • Streamlined solutions and high-touch consultation services – Our remodeled offering makes it easy to choose the best service to meet your company’s needs. You can now choose from streamlined Short-Term Disability products, or opt for higher-touch and integrated Absence Management Consultation Services, in addition to our effective Long-Term Disability solutions. All provide you and your employees with access to our industry-leading in-house disability management, rehabilitation, mental health specialist and medical consultant teams.
  • Broader access to Stay-at-Work Services – Recognizing the value of prevention and early intervention, we’ve expanded access to our leading-edge Stay-at-Work Services so that they are now available in our Short-Term and Long-Term Disability offerings – an industry first. Stay-at-Work Services were and will continue to be offered as part of our Absence Management Consultation Services

Available to companies with 25 employees or more, these services are designed to proactively address specific employee needs to help prevent absences. Manulife Stay-at-Work Services provide employees with tailored support focused on helping to keep them healthy, engaged and productive.

Stay-at-Work Services include:

  • Intermittent absence management – An assessment performed on employees who have been absent periodically, for reasons self-identified as of a medical nature, which determines if future absence may be expected and medically justified and/or if workplace accommodations may be necessary to help reduce absences. 
  • Workplace accommodations – An assessment that provides guidance and support to employees with medical needs that are not totally disabling but may require workplace accommodation based on medical requirements. 
  • Ergonomic assessments – An on-site assessment that identifies any possible risk factors such as repetitive movements, uncomfortable work postures and carrying heavy loads, and provides an employee with education on workstation set-up and mechanics. Employers are also provided with recommendations on modification to equipment or workspace. This service can help you optimize the physical environment of an employee’s workspace to prevent or address injury or illness and create safe work environments.

To learn more about our complete range of absence and disability management solutions contact your Manulife representative or have a look at the following materials: