Emergency Travel and Trip Cancellation Claims are going Digital

October 22, 2021

For business owners, plan administrators, and sponsors

We’re pleased to announce that Manulife’s Emergency Travel Assistance and Trip Cancellation Insurance provider – Allianz – has introduced a new digital claims portal. With this new tool, members can now submit claims, upload documents and check their claims status online. It’s another way investing in digital experiences is making member lives easier!

Here’s what you need to know:

  • Online claims submission: Customers can now submit claims digitally when it best suits them – any time, any place.
  • Enhanced capabilities: Members can also upload documents and check the status of their claims – all online and at their fingertips.
  • Everything else remains the same: Members still get the same great coverage when traveling for work or pleasure.

Here is a direct link to Allianz’s new digital claims portal:

IMPORTANT: Members should still contact Allianz by phone for active assistance before seeking medical treatment for a medical emergency while travelling outside of Canada.

This is another great example of how we are introducing more digital experiences to help make members’ lives easier.

If you have any questions about Emergency Travel Assistance or Trip Cancellation coverage, please contact your Manulife representative.