We’re taking the guess work out of plan members’ hands
We’re committed to providing the best customer experience for plan members – and we’ve taken another digital step forward to achieve this. In the coming weeks, MPS and SLX plan members will have one sign-in link on manulife.ca. This means MPS and SLX plan members can use the same sign-in link to view their retirement savings.
The guessing game is over. No more trying to figure out which door to use – group retirement or the VIP Room. Soon, all plan members will be able to sign in the same way.
Currently, MPS plan members sign in by clicking on “My Group Retirement” and SLX plan members click on “VIP Room”. In the coming weeks, plan members will see the new sign-in link called “My Group Retirement/VIP Room”.
The new sign in will provide a seamless, unified approach by using the plan members’ unique credentials to send them to the appropriate secure site.
Quick, easy access to important information is key for our customers. And this is another way we’re making it easier to do business with us.