Healthcare Online: An innovative way to look at healthcare

Studies show that 68% of Canadians skipped a scheduled doctor’s appointment or even avoided seeing one when they were sick1. This is either because of long waiting times or because they just couldn’t book an appointment at a time that worked for them. Not only does this delay their treatment, but it can also impact absenteeism, presenteeism and disability in organizations, leading to loss of productivity and lower engagement levels2.

So how can we help? By launching Healthcare Online! 7 out of 103 Canadians say they would take advantage of virtual physician visits if they had the chance. Healthcare Online is a suite of services that will give them that advantage. Employees will have online access to healthcare professionals through web and mobile applications so that they get the care they need when they need it – at home, at work or on the go.

Primary care is the first service available under Healthcare Online. With this service, employees will get 24/7 online access to doctors and nurses that can diagnose and treat their health concerns. These professionals will give advice, prescribe and renew existing prescriptions, write labs and imaging requisitions, and even refer to specialists and allied health professionals.

Our Healthcare Online

Healthcare Online is a game changer for the healthcare industry, but how will our service stand out from the rest of the Canadian market?

In three simple ways: Flexibility, Quality and Patient Care Experience

  • Flexibility: plan sponsors can offer these services as part of their benefits package or simply give employees access to preferred pricing.
  • Quality: Healthcare Online is a curated service –we only retain the best-in class vendor for each service.
  • Patient Care Experience: moving forward, we’ll be able to refer patients to other healthcare services and/or products like Manulife Vitality, Employee Assistance Program, or Health Risk Assessment. This will help them in their overall wellness journey.

What’s the real value to organizations?

A BC study4 conducted in 2015 showed that among patients who had an online physician visit:

  • 87% avoided work absence
  • 57% avoided an in-person visit with a doctor or their regular place of care
  • 98% saved travel time

Healthcare Online combines timely care, convenience and better overall health for employees. They’ll be able to bring their best to work so they can help their organization thrive.

Access to quality care online can be truly beneficial to organizations. Contact your Manulife representative to learn more.